Call Center Agent at Amaget Online Store

Application deadline date has been passed for this Job.
This job has been Expired
Full Time
  • Post Date: September 10, 2020
Job Description

Call Center Agent at Amaget Online Store

About Company;

Amaget Online Store – We are one of Nigeria’s leading online market place; we are a one-stop shop for all your IT needs. We launched in 2008 and our mission is to make Amaget Online Store your preferred shopping destination. We serve a retail customer base that continues to grow exponentially.

We are recruiting to fill the position below:

Job Position: Call Center Agent at Amaget Online Store

Company: Amaget Online Store

Deadline Date: 2nd October, 2020

Specialization: Customer Service

Work Level: Experienced (Non-Manager)

Job Type: Full-Time

Salary Range: ₦30,000 – ₦75,000

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities and Duties

  • Answer incoming calls and respond to customer’s emails
  • Research, identify, and resolve customer complaints using applicable software
  • Process orders, forms, and application
  • Route calls to appropriate resources
  • Management and resolve customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary
  • Upsell products and services
  • Complete call logs and reports
  • Other duties as assigned.

Qualification

  • Bachelor’s Degree.

Salary
N40,000 – N50,000 / month.

To Apply,
Interested and qualified candidates should send their Resume in PDF Format to: recruitment@amaget.com clearly indicating the “Job Title” as the subject of your mail.

For More Information: Call – 08156134050

Need assistance writing your CV? Read this now or contact us for a free review today!

Email me entry level career position and mid level career positions like this

Open chat
Talk to a CV expert!